Was good and well portioned for great price.
The service is wonderful. The cashier and server Michelle Is a sweet heart. She makes you feel welcome and always offers to clean your table..
Decent food. Horrible customer service and even worse management skills. Placed an order over the phone, was told that it was rung in and was "dropping it right now." When my wife arrived 20 minutes later the food had not been rung in or started. And then was informed that they couldn't ring in certain items we ordered (?!?). She gave up and left. I called to speak to management and was told "they cant ring in orders in advance, it's policy. (Then why was I lied to?) "I have no responsibility for what my employees said over the phone. (Then you clearly don't understand management) "I'm not sure why the employees didnt know we couldn't ring those items in. (Again please google management). "Sir, we are a franchise so you can't call corporate." ("Cool, who is your boss so I may contact him?) Then she hung up. Go somewhere else, not worth the hassle. Today I ordered taco Bell from my phone from captain D's parking lot, the order was right, and ready when I got there. I advise you find a similar option.
I really like these restaurants. Nothing fancy just good food, well prepared and at fair prices. The staff at most are very friendly and helpful. As fast food restaurants go this one is very good and consistent wherever we've been.
Good food at good prices and great portion sizes.
Captain D S is a US Restaurant based in North Augusta, South Carolina. Captain D S is located at 102 Edgefield Rd, North Augusta, SC 29841, USA.
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